I bought this epoxy to repair some aluminum parts. I had some questions so I emailed customer service. Multiple emails have resulted in very little useful information. I guess I am violating confidentiality as well.
The tip of the white tube cracked as soon as I snapped off the cap. Still seemed to work ( maybe 80% ). Invisible black plastic bar prevented tubes from descending. This had to be removed. Instructions are small , hard to read. Shrink wrap label slides around and is useless for gripping. For a few pennies the label could be printed with white background so you could read instructions. Clear plastic cover packaging ( originally attached to cardboard ) makes a good tray to lay dispenser in.
 |
| tiewrap ( green & white ) secures the cap |
 |
| plungers are cut apart at rear |
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| instructions on label are hard to read & label slips |
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| Aluminium cap for Ford transmission |
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| clear vacu-form cover is good for tray if you are messy as I am |
Tips
= Warm epoxy up before trying to push it out of tubes. Much better flow.
= Cut plungers apart so you can control flow of each tube separately.
= Tiewrap helps hold double cap on the end
= a heat lamp speeds the process up. Don't over-do the heating.
= clean the aluminium of oxide coating. Metal is stronger than oxide.
Customer Service
( Hardly overwhelming in it's generosity with information. )
From: YES NOPE9 <yes@nope9.com>
Date: February 4, 2014 4:02:35 PM MST
To: "Liseo, Suzanne" <Suzanne.Liseo@Permatex.Com>
Cc: Joanne Yamaguchi <joanne.yamaguchi@gmail.com>
Subject: Re: New submission from 'Ask an Expert'! 99permatex 99biz
Will you forward this email up the hierarchy ?
I am blogging about this
Gus
===================
From: "Liseo, Suzanne" <Suzanne.Liseo@Permatex.Com>
Date: February 4, 2014 3:16:49 PM MST
To: YES NOPE9 <yes@nope9.com>
Subject: RE: New submission from 'Ask an Expert'!
See below
From: YES NOPE9 [mailto:yes@nope9.com]
Sent: Monday, February 03, 2014 6:24 PM
To: Liseo, Suzanne
Cc: Joanne Yamaguchi
Subject: Re: New submission from 'Ask an Expert'!
Thanks for your attention ...
Your response is not news to me.... Please answer my questions ..... if you can....
Gus
On Feb 3, 2014, at 12:51 PM, Liseo, Suzanne wrote:
Gus,
This product will cure in 4 hours at 72 degrees. It will cure at lower temperatures but, will take a considerably longer time to cure.
Thank you,
Suzanne C Liseo
Technical Services Rep.
ITW Permatex
suzanne.liseo@permatex.com
From: Permatex Ask An Expert [mailto:forms@emagineusa.com]
Sent: Sunday, February 02, 2014 4:26 PM
To: Product Application
Subject: New submission from 'Ask an Expert'!
You have a new Ask an Expert form submission.
First Name: Gus
Last Name: Calabrese
Email: yes@nope9.com
Phone: 720 362 1866
Address:
Street:
City:
State:
Zip Code:
User Type: Professional
Question: Will Multi-metal epoxy Item #84109 cure at 32 degrees F ? If not , what is the lowest temperature it will cure at ?
P Please consider the environment before printing this email
PRIVILEGED AND CONFIDENTIAL: This communication, including attachments, is for the exclusive use of addressee and may contain proprietary, confidential or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you're not the intended recipient, please notify the sender immediately by return email and delete this communication and destroy all copies.
P Please consider the environment before printing this email
PRIVILEGED AND CONFIDENTIAL: This communication, including attachments, is for the exclusive use of addressee and may contain proprietary, confidential or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you're not the intended recipient, please notify the sender immediately by return email and delete this communication and destroy all copies.
=========
From: "Charleston, Andrew" <Andrew.Charleston@Permatex.com>
Date: February 7, 2014 7:39:43 AM MST
To: "yes@nope9.com" <yes@nope9.com>
Subject: Multi-Metal Epoxy Inquiry
Good morning Gus
I understand that you had a question on whether or not Multi-Metal epoxy will cure at 32°.
After consulting with our R&D Department, our Technical Services personnel responded the following:
Epoxy will not cure at or below freezing and that the recommended temperature range is approx. 45 - 85°F and at temperatures below 70°F, the cure time will be longer.
Are you seeking additional information? This response appears to directly address your inquiry.
Please feel free to contact me if you need additional clarification.
Regards,
Andrew Charleston
Senior Product Manager
ITW Permatex
10 Columbus Boulevard
Hartford, CT 06106
860.543.7510
andrew.charleston@permatex.com
http://www.permatex.com
Experiments
I mixed some epoxy .... which was warm and applied it to a piece of metal that had been outside ( 30 degrees Farenheit ) . I put the metal back outside and looked at it the next day. It sort of looked like it cured. After a hour inside , it seemed as good as other samples that cured inside.
tags : 99guspuppet #PermatexEpoxy 777PermatexEpoxy #AluminiumEpoxy #AluminumEpoxy DIY Howto #epoxyExperiments
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